Computers & phones
Troubleshooting, new-device setup, email and everyday software problems. Let’s work out what’s getting in your way.
Sweet Home, Oregon & nearby communities
Technology giving
you trouble?
Let’s sort it out.
Patient, practical help with the devices you use every day. At your home or remotely, with someone who takes the time to explain.
Message Joseph on FacebookTell me what’s happening. We’ll figure out the next step.
⌂ Home visits by appointment↔ Remote help available✓ Pricing agreed before paid work
Everyday problems. Practical solutions.
A little help can make
a big difference.
The printer that won’t print. The new phone that needs setting up. The photos you want to keep. You don’t have to work it all out alone.
Wi-Fi & printers
Help connecting your devices, setting up a printer and investigating unreliable internet around the house.
Photos, files & backups
Move your files to a new device, organize important photos or set up a backup. Missing files? I can help assess recovery options.
Patient, one-on-one lessons
Learn something you want to do, at your own pace. Ask questions, take notes and get comfortable using your technology.
Practical help with AI
Explore useful ways to use AI for writing, planning, learning or everyday tasks, with guidance on checking its answers.
Something else?
If it involves a computer or phone and you’re stuck, describe what you’re trying to do. We can talk through whether I can help.
Start with a conversation
You don’t need to know
the technical words.
Just tell me what you were trying to do and what happened instead.
Describe your problem- 1
Send a message
Share the device you’re using, what you need help with and your town.
- 2
Agree on a plan & price
We’ll discuss whether remote help or a visit makes sense, the price and any travel charge before paid work begins.
- 3
Work through it together
Get hands-on help and clear explanations, with time for your questions.
Here in your community
Local help.
A little farther
when it makes sense.
Based in Sweet Home, with home visits by appointment. Remote assistance may save a trip when the problem can be handled online.
Close to home
Sweet Home & Lebanon
The main area for local appointments.
By arrangement
Albany & Corvallis
Visits considered individually, depending on the work and travel involved.
For larger jobs
Eugene, Salem & Silverton
Longer trips may be available for substantial jobs. Ask about your location.
Any travel charge is quoted before booking.
The person behind Core Productions
Hi, I’m Joseph.
I’ve often been the person family and friends call when technology gets frustrating. I’m now offering that same practical, patient help to people in the community.
I enjoy working through problems and helping people understand their options. Whether something stopped working or you want to learn a better way to do it, let’s start with a conversation.
A few things you might be wondering
Before we get started.
How much does it cost?
Pricing depends on the help you need, the time involved and any travel. Send a brief description of the problem and your town. We’ll discuss the price before paid work begins.
Can you help me remotely?
Yes, when the problem is suitable for remote assistance. Tell me what’s happening first so we can decide whether a remote session or an in-person visit makes more sense.
What should I include in my message?
Your device, what you were trying to do, what happened instead and your town. An error message can help, but please leave out passwords, verification codes and sensitive personal information.
Can you recover missing files?
I can help assess file-recovery options and explain possible next steps. Recovery depends on what happened to the files and the condition of the device, so it can’t be guaranteed.
Let’s make technology a little easier
What do you need
a hand with?
No need to have it all figured out.
Tell me what’s happening and we’ll start there.